Shipping Policy
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Standard shipping is $8.99 on orders under $100 and free on orders of $100 or more. The qualifying amount is your merchandise subtotal after discounts and before taxes or shipping. No shipping code is needed.
Shipping rates
| Shipping option | Order subtotal after discounts | Charge |
|---|---|---|
| Standard Shipping | Under $100 | $8.99 |
| Free Standard Shipping | $100 or more | Free |
| Express | Any order value, where available | $15.00 |
All amounts are in U.S. dollars. The free-shipping offer applies to standard shipping only. Express is an optional paid upgrade.
Where we ship
We currently offer delivery to U.S. destinations supported by our checkout. Enter your complete shipping address at checkout to confirm availability. International shipping is not currently offered.
How the free-shipping threshold works
Discounts are applied before shipping eligibility is calculated. For example, a $110 order with a 10% discount has a $99 qualifying subtotal and costs $8.99 for standard shipping. A qualifying subtotal of exactly $100 receives free standard shipping. Taxes do not count toward the threshold.
Order processing and tracking
Order processing and carrier transit are separate. Any dispatch or delivery estimate shown on the product page, at checkout, or in your order confirmation applies to that order. Carrier delivery estimates are not guaranteed unless expressly stated. Once your order ships, we will send available tracking information to the email address used at checkout.
If we cannot meet a stated shipment time, we will contact you with an update and the option to accept the revised timing or cancel the unshipped items for a refund. If we cannot fulfill an order, we will cancel and refund the unfulfilled portion, including applicable shipping charges.
Address changes and delivery concerns
Please check your shipping address before placing your order. If you need to correct your shipping address or report a delayed, missing, damaged, or incorrectly delivered package, use our Contact form and include your order number. We will investigate and work with you on the appropriate next steps.
For returns, please review our Returns & Refunds Policy.
Effective October 19, 2026. This policy applies to orders placed through platinumpackstcg.com.